Request that the County Judge execute an amendment to an agreement with Precision Task Group, Inc to extend the contract end date for ServiceNow Implementation for 3-1-1 constituent relationship management solution for Universal Services for the period of July 20, 2021 - December 31, 2026 in connection with a State of Texas Department of Information Resources (DIR) Cooperative Contract, with no increase in the total contract amount, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement. | Community Exchange
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Request that the County Judge execute an amendment to an agreement with Precision Task Group, Inc to extend the contract end date for ServiceNow Implementation for 3-1-1 constituent relationship management solution for Universal Services for the period of July 20, 2021 - December 31, 2026 in connection with a State of Texas Department of Information Resources (DIR) Cooperative Contract, with no increase in the total contract amount, Justification for 0% MWBE Participation Goal: Exempt - Interlocal/Cooperative Agreement.
Harris County Commissioners Court considers extending the 3-1-1 system's ServiceNow contract through December 31, 2026, at no added cost.
Harris County Commissioners Court will vote on July 9, 2026, on a contract amendment with Precision Task Group, Inc. to extend ServiceNow implementation services through December 31, 2026, at no extra cost. ServiceNow powers the Harris County 3-1-1 system, which lets residents report non-emergency issues like potholes and road closures. The contract runs through a State of Texas DIR Cooperative Agreement. Questions can be directed to Serena.Castro@pur.hctx.net.
Harris County's 3-1-1 system, used to report non-emergency problems like potholes, runs on ServiceNow software. This vote decides whether the company maintaining that software keeps working past its current contract end date.
