Houston's 311 system is how the city finds out what needs fixing. Potholes, busted streetlights, illegal dumping, stray animals, water leaks, broken traffic signals, code violations, graffiti, dead animals, park damage -- all of it goes through 311. This guide walks you through 3 ways to file, what happens after your complaint is logged, how to follow up when nothing happens, and when 311 is not the right call.
A practical guide to using Houston 311 for city service requests -- filing complaints, tracking work orders, escalating issues, and knowing when to call someone else.
